faq

Saints & Stars (Oud-West): Tweede Constantijn Huygensstraat 41 in Amsterdam. If you need a landmark to navigate, that's really close to the Overtoom. Saints & Stars (Oud-Zuid): Our second club is located at Gerrit van der Veenstraat 38 (nearby Beethovenstraat, Amsterdam). Saints & Stars (De Pijp): Our third club is located at Hobbemakade 31, Amsterdam. Saints & Stars (City): Our Flagship Club is located near Leidseplein: Lijnbaansgracht 242, Amsterdam.

Opening hours Oud-West: Monday till Thursday: 07:00 - 21:30 Friday: 07:00 - 19:30 Saturday: 07:30 - 17:30 Sunday: 08:30 - 17:30 Opening hours Oud-Zuid: Monday till Thursday: 06:00 - 22:00 Friday: 06:00 - 21:00 Saturday & Sunday: 07:30 - 20:00 Opening hours De Pijp: Monday till Thursday: 06:00 - 22:30 Friday: 06:30 - 20:30 Saturday & Sunday: 07:30 - 19:30 Opening hours City: Monday till Thursday: 06:00 - 22:30 Friday: 06:00–21:00 Saturday & Sunday: 07:30–20:00

Tribe, please keep these house rules in mind: • Phone etiquette: Be mindful that no one else appears in footage without prior consent or our approval and limiting phone use. • Mandatory check-in: always check in at the front desk before your session. • No chewing gum: For safety and hygiene, no gum during class. • Respect the equipment: Use our gear with care – no throwing dumbbells or equipment. • Stay dressed: In public areas, including the open gym & lounge, stay fully dressed. • Proper footwear: Wear class-appropriate shoes. • Respect your environment: Please show respect to our space, fellow members & staff. Thanks for being awesome!

Yes. It’s super easy and takes less than one minute. Seriously, time it.

You can become a member, but you don't have to. Actually, we're like a Walhalla for people terrified of committing. We work with a simple workout system. One Holy workout costs one credit. Our Premium concepts, Holy Reformer & Holy Wellness, require 2 credits. Good to know: credits expire one year after purchase.

Yes, we do. We offer a Gold membership and a Premium membership. Don't like commitment? Say no more, you can choose a Flex membership!

Gold members can book a spot two weeks in advance, and Premium members can book a spot even 3 weeks in advance!

No worries, you can put yourself on the waiting list. As soon as a spot opens up, you will be booked automatically – awesome, right? If no spot becomes available, your credit will be automatically transferred back to your account around midnight.

When you sign up for a waitlist, a credit will be taken from your account. As soon as a spot opens up, you will be automatically booked for the workout (up to 8 hours prior to the class, so be ready!). This means you don't have to check non-stop if a spot is available, yesss! When a spot opens up within 8 hours before class, you get a mail to sign up. First come, first served! Good to know: you can remove yourself from the waitlist. Oh, and Premium members have waitlist priority.

We recommend arriving at the studio 10 minutes before workout for check-in. It's always mandatory to check in before your workout starts!

If it's your first time, introduce yourself at the front desk, and they'll steer you in the right direction. If you're a regular, just make yourself at home.

Ideally, you arrive no later than ten minutes prior to the start of your workout. That's respectful to the trainers and guarantees a smooth and focused start to your workout. Once the class starts, no more participants will be allowed into the studio despite booking the class. Make sure you arrive on time! Sorry about that, but you get it.

We’re not quite real-time – yet. To avoid being charged, please cancel your workout no later than 8 hours prior to that workout. To cancel just go to ‘My Workouts’.

Can’t make it? Cancel your workout at least 8 hours prior at no extra charge. Classes fill quickly, so your absence is someone else’s gain. If you don’t cancel 8 hours prior to the class, you’ll get a €7.50 fee. For a late cancel (within 1 hour prior to the class) and a no-show it’s €15. Are you signing up for a (workout) event? Cancel at least 24 hours in advance if you can't make it to our workout event.

Whatever you feel comfortable working out in. Well, almost everything. Definitely something. Going to Holy Ride? We've got Ride shoes for you, but bring your own socks, Holy Riders! Going to Holy Wellness? Bring your swim wear and your sliders. For Holy Reformer it's crucial to wear your grip socks. Don't forget to bring your boxing gloves for your Holy Box class! Doing Holy Recovery? Wear comfy clothes and socks - that's it!

Yes. And the best part: you can choose the Personal Trainer that will push you the most. Is your PT sick or on holiday (yes they deserve some time off as well)? We’ll make sure you get a really good substitute.

Yes, we can start with a session to get an idea of your desired goals. During this session we'll do a movement prep, health analysis and a measurement to check your current health. Followed by honest advice and timeline to reach your goals the fastest way possible.

As of February 19, we’ve upgraded our login security. Website passwords are no longer required. Instead, you’ll log in using a secure one-time code sent directly to your email address.

High Intensity Interval Training (HIIT) combines intense, high-energy bursts of activity with shorts periods of low activity. You’ll burn more calories in a shorter time, and it’s boosting your metabolism. That means you burn more fat and calories in the 24 hours after a workout.

You've got to be at least 16 to join our clan. We apologize to all the 15 year-olds out there.

You can reach us at info@saints-stars.com.

Members, listen up! If your BFF becomes a Gold or Premium member with your unique link (& discount code FRIENDS20), you'll both get a €20 discount on your next payment! Hit the button in the footer to get your unique link. Good to know: the referral codes can't be combined with another deal.